Modernising the patient experience
In the healthcare industry, the adoption of NFC-enabled health ID passes in Apple Wallet and Google Wallet solves critical efficiency challenges when validating health insurance entitlement and retrieving patient records. This modern solution not only helps optimise operations but also enhances the overall patient experience.
Modernising the patient experience
In the healthcare industry, the adoption of NFC-enabled health ID passes in Apple Wallet and Google Wallet solves critical efficiency challenges when validating health insurance entitlement and retrieving patient records. This modern solution not only helps optimise operations but also enhances the overall patient experience.
Operational improvements
Healthcare staff productivity is commonly impacted by patients turning up for appointments, or to collect prescriptions, without the necessary patient or health insurance ID. Physical cards are frequently forgotten, lost or damaged – preventing staff from delivering services because patient entitlement can’t be validated. People increasingly expect to do everything with just their phone and always have them close-to-hand. Health IDs can be issued digitally to the regular Apple Wallet and Google Wallet apps – eliminating the issues caused by missing cards.
In the post-COVID-19 landscape, minimising unnecessary contact between clinicians and visitors is a vital consideration. NFC Wallet not only contributes to a safer environment by reducing physical touchpoints, but also eliminates the need for plastic cards – supporting environmental sustainability goals. Wallet passes leverage the security architectures of Apple Wallet and Google Wallet – all pass data exchanged over NFC with VTAP readers is securely encrypted. Unlike QR codes, NFC passes can’t be copied through simple screen-grabs or photos for inappropriate or fraudulent use by others.
Because people love the convenience of using the familiar ‘just tap’ experience to confirm their details with NFC-enabled wallet passes, they’re readily adopted. Additionally, VTAP readers are designed for easy deployment, they can simply replace traditional barcode scanners or mag-stripe readers, and they also read popular RFID technologies if required.
Enhanced patient experience
Patients benefit from a secure and convenient experience – VTAP NFC Wallet readers automatically select the correct health ID pass when a phone or Apple Watch is tapped. No searching for misplaced physical cards, opening apps, or searching to find a QR code. No more delays and rebooked appointments because of missing patient details.
Our customers
Maccabi Healthcare have deployed many thousands of our VTAP50 readers across all of their sites and clinics in Israel, to became the first Health Maintenance Organisation in the region to provide NFC health insurance IDs in both Apple Wallet and Google Wallet.
“It took just over 5 months from our first email to our official launch. We couldn’t have done it without Dot Origin’s support, effort and dedication to the project,” says Yuval Eyal, head of Technology & Innovation at Maccabi.
Case study
VTAP NFC wallet readers enable fast and secure healthcare ID – Maccabi
Digital health membership ID for check-in, consultations and prescriptionsCheck-in IdentityHealthcareVTAP50 USBMaccabi case studyNFC wallet passes make Healthcare ID efficient and convenientMaccabi is a leading healthcare insurer, providing medical services to over...
How VTAP NFC pass readers work
Ready to transform health insurance ID with VTAP
Our VTAP NFC ‘just tap’ technology smooths over the friction and inefficiencies of traditional patient identity and insurance entitlement validation approaches – enabling greater staff productivity and a superior patient experience.
