VTAP downloads
VTAP readers can be easily upgraded in the field using secure firmware update files. Other drivers, developer resources and downloads are also available here. For comprehensive documentation, datasheets and installation guides, please visit the documentation page. And for any additional support or queries, please just contact us.
VTAP core firmware
To update your device in the field, download the firmware file below and copy or send it to your VTAP reader. The firmware update will be applied after a reboot and the file will be automatically removed if the update is successful.
Note: VTAP100 PRO readers in Cloud mode will be automatically updated by VTAP Cloud. Manual update of firmware on a reader in Cloud mode is not normally necessary and should only be done under the advice of Dot Origin support.
For all current VTAP models including VTAP100-USB, VTAP100-PAC-W, VTAP100-PAC-485, VTAP100-PRO-BW, VTAP100-PRO-POE,
VTAP100-OEM, VTAP50-OEM
Latest release VTAP core firmware (v2.2.7.0 Jan 2025)
Previous release VTAP core firmware (v2.2.6.0 Sep 2024)
If you have VTAP100 v4 hardware or earlier, you will need a different firmware file – see VTAP legacy firmware below. You can check the hardware version and current firmware version in ‘boot.txt’ or by sending the ‘?b’ command.
The VTAP reader does not need any drivers to operate since it appears as one or more standard devices that are recognised by most operating systems – keyboard, mass storage and virtual COM port (VCP). Use the VCP driver below for Windows 7 virtual COM port support:
VTAP VCP driver for Windows 7 (for VTAP100 v5 hardware onwards)
VTAP connectivity firmware
Cloud-capable readers such as the VTAP100 PRO contain an additional processor module responsible for wireless or Ethernet comms, running separate firmware. This firmware is used in both Local and Cloud modes and may be updated manually, if necessary, by downloading the latest vtapcfw.dat file below, then copy or send it to your VTAP reader. Power cycle the VTAP reader after copying the file, to complete the firmware update.
Note: VTAP100 PRO readers in Cloud mode will be automatically updated by VTAP Cloud when appropriate. Manual update of firmware on a reader in Cloud mode is not normally necessary and should only be done under the advice of Dot Origin support.
After copying vtapcfw.dat and power cycling the reader, its LEDs will flash amber for about 3mins, indicating that the update is in progress. Bluetooth functionality is not available during this period.
Where new VTAP reader features rely on use of a particular minimum version of VTAP connectivity firmware this will be noted in the release notes.
Latest release VTAP connectivity firmware (v1.0.3.3 Oct 2024)
Previous release VTAP connectivity firmware (v1.0.2.4 Apr 2024)
Remember, this firmware is additional to the core VTAP reader firmware, available on this page.
VTAP Agent
A USB-connected VTAP reader can be enhanced by VTAP Agent to work with the VTAP Cloud service and/or connect to web applications on a Windows PC.
This Windows application adds functionality to a VTAP50-OEM, VTAP100-USB or VTAP100-OEM reader, which is connected to the same PC.
Note: It can also be used with a VTAP100-PRO in Local mode in some cases, but please check with vtap-support@dotorigin.com that the reader is set up correctly in VTAP Cloud for this mode of operation.
Consult the VTAP Agent user guide for more information on available features.
Download and run this msi:
VTAP legacy firmware
To update your device in the field, download the firmware file below and copy or send it to your VTAP reader. The firmware update will be applied after a reboot and the file will be automatically removed if the update is successful.
Latest release VTAP core firmware for VTAP100 v4 or earlier (v2.2.7.0 Jan 2025)
Previous release VTAP core firmware for VTAP100 v4 or earlier (v2.2.6.0 Sept 2024)
Please be aware that some newer firmware features may not be accessible on this older hardware.
Drivers
The VTAP reader does not need any drivers to operate since it appears as one or more standard devices that are recognised by most operating systems – keyboard, mass storage and virtual COM port (VCP). Use the VCP driver below for Windows 7 virtual COM port support:
VTAP VCP driver for Windows 7 (for VTAP100 v4 hardware or earlier)